Shipping and returns
SHIPPING & RETURNS
Last Updated: August 20, 2026
SM4 Sports fulfills products from more than one U.S.-based location. Most products are fulfilled through our distribution partners, while select SM4 Sports products are stocked, handmade, and shipped directly from our New Jersey inventory.
SHIPPING RATES
Shipping rates and available delivery methods are shown at checkout based on the products in your order, fulfillment location, package weight, destination, and available carrier services.
Standard supplier-fulfilled orders may be subject to our standard shipping rates.
FREE SHIPPING ON QUALIFYING ORDERS $75+
SM4 Sports offers free standard shipping on qualifying orders of $75 or more.
Some products stocked, manufactured, or fulfilled directly by SM4 Sports may be excluded from the standard $75+ free-shipping offer. Any applicable shipping charges will be shown at checkout before payment.
SM4 Sports C-Ball Jigs are currently excluded from the standard $75+ free-shipping offer and have shipping calculated separately.
If an order contains both C-Ball Jigs and supplier-fulfilled merchandise, the products may ship separately and shipping charges may reflect the separate fulfillment locations.
SM4 SPORTS STOCKED & HANDMADE PRODUCTS
Select products are stocked and shipped directly by SM4 Sports from New Jersey.
In-stock SM4 Sports-fulfilled products normally ship within 1 business day unless otherwise stated on the product page.
Handmade and preorder products may require additional processing time. Estimated fulfillment information will be provided on the applicable product page.
C-BALL JIG ORDERS
SM4 Sports C-Ball Jigs are handmade, stocked, and fulfilled directly by SM4 Sports in New Jersey.
Orders of more than 20 jigs of any one weight require prior approval and may require additional production time. Please contact SM4 Sports before placing larger quantity orders.
SUPPLIER-FULFILLED PRODUCTS
Many products sold by SM4 Sports are fulfilled through U.S.-based distribution partners.
Processing and delivery times may vary by product, warehouse and shipping method. Orders placed after warehouse cutoff times, on weekends, or on holidays may begin processing the next business day.
SPLIT SHIPMENTS
Orders containing products fulfilled from different locations may arrive in multiple shipments.
You may receive separate tracking information for each shipment. Applicable shipping charges are calculated during checkout.
SHIPPING AREA
SM4 Sports currently ships to the contiguous 48 United States. We do not currently ship internationally or to Alaska, Hawaii, APO/FPO addresses, or U.S. territories unless specifically arranged in advance.
ORDER TRACKING & DELIVERY
Tracking information will be provided by email when available after your order ships. Orders containing multiple shipments may receive more than one tracking number.
Carrier delivery times may be affected by weather, holidays, service disruptions, or other circumstances outside the control of SM4 Sports.
Please verify your shipping address before completing your order.
RETURNS
SM4 Sports accepts eligible returns within 30 days of delivery.
Returned merchandise must be unused, in its original condition and include the original packaging and included components when applicable. Proof of purchase from SM4 Sports is required.
Products showing signs of use, installation, alteration, customer-caused damage, or missing components may not qualify for return.
RETURN SHIPPING
Unless a return results from an SM4 Sports fulfillment error or an item arriving damaged or defective, return shipping costs are the responsibility of the customer.
Original shipping charges are not refundable unless required by law or the return resulted from an SM4 Sports error.
Contact SM4 Sports before returning merchandise so we can provide the correct return instructions and return location.
Do not automatically return merchandise to the address shown on the original shipping package. Supplier-fulfilled and SM4 Sports-fulfilled products may have different return locations.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, contact SM4 Sports as soon as possible. Please include your order number and photos of the product and packaging when applicable.
REFUNDS
Approved refunds are issued to the original payment method after returned merchandise has been received and inspected. The time required for the refund to appear may vary by bank or payment provider.
QUESTIONS OR RETURN REQUESTS
For shipping questions, return requests, large C-Ball Jig orders, or assistance with an existing order:
SM4 Sports
sdm4.business@outlook.com